A valuable method used to determine the best car insurance company in general is to compare the various customer complaint ratios between companies. One can do this by going to the Department of Insurance web site for your particular state. Each insurance company that sells policies in a given state should have the consumer complaint ratios listed. Insurance consumers find this information useful in screening potential insurance companies. This information details the percentage of complaints that are received about any company per one thousand claims filed. Make note of the number of complaints to use on a list of comparisons after you have gathered more information about the companies you are considering.

If you have a particular company in mind, yet find that they are not listed on your state’s public insurance web site, look for that insurance company’s listing in several adjoining states. However, only use this information to give a general idea of the company’s overall reputation because insurance company’s practices can significantly vary from one state to another. Keep a careful eye out for general trends.